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frequently asked questions
Do you offer free shipping or pickup?
We don't offer free shipping, but we do offer a flat rate fee of $50 to ship UPS Ground no matter the weight. Also if you are in the NYC area and would prefer to pick your order up, you can do that as well.
Where is each component of the candles sourced?
Soy Wax: America grows the vast majority of the world's soybeans, primarily the soy wax used in our candles is grown in Illinois, Iowa, and Indiana (and those soybeans were probably in the ground less than a year ago!)
Fragrance: Each fragrance oil we use is mixed in North Carolina and adheres to the RIFM and IFRA standards for safety and purity. They also are ALL Phthalate-free and mixed with essential oils.
Wicks: All of our candle wicks are constructed from all-natural ring-spun cotton. They do not contain zinc, lead, or any other metals.
Jars + Lids: We get all our jars and lids from a family-owned company located in Idaho, who design and manufacture all glass jars and their corresponding lids.
How does local pickup work?
If you are local to Rockaway Beach NY I offer local pickup at my studio to save on the cost of shipping. It usually takes 3-5 business days to have your order ready for pickup. When your order is ready you will receive an email from us, arranging a day to pickup your order, orders are placed outside at 10 am and stay out till they are picked up - no need to schedule a time with me or rush home from work!
Our candle studio has moved to 120-04 Newport Ave, Rockaway Beach NY 11694. When you arrive, walk through the black gate on Newport Ave, walk onto the porch your order will be in a basket next to the side entrance.
Do you offer samples?
Yep! Email me and I would be happy to send you some free samples.
What is your production/ship time?
Because this is a one-woman show my production time can be between 5 - 10 business days. However, I often try to have them shipped within the week they are ordered.
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